Job Description

1. Work Order Processing & Quality Monitoring

• Process work orders efficiently, ensuring compliance with quality standards and operational procedures.

• Monitor and analyze site quality data, including aging, loss, damage, and special product handling, to identify trends and areas for improvement.

• Implement corrective actions to reduce discrepancies and enhance overall quality performance.

2. Handling of Abnormal and Returned Items

• Investigate and resolve issues related to abnormal parts, returned parts, damaged items, and headless parts.

• Coordinate with relevant teams to document, track, and process non-conforming products according to established protocols.

• Ensure timely and accurate reporting of quality incidents and propose solutions to prevent recurrence.

3. Collaboration & Compliance

• Work closely with production, logistics, and warehouse teams to maintain quality standards across all processes.

• Ensure compliance with company policies, industry regulations, and customer requirements.

• Participate in continuous improvement initiatives to optimize quality control procedures.

Job Requirement

• Experience: Previous experience in quality control, logistics, or warehouse operations is preferred.

• Attention to Detail: Strong observational skills to identify defects, inconsistencies, or deviations from standards.

• Analytical Skills: Ability to analyze quality data and generate actionable insights.

• Communication: Effective verbal and written communication skills for reporting and collaboration.

• Problem-Solving: Proactive approach to resolving quality issues and implementing improvements.

• Tools: Familiarity with quality management systems, ERP software, or data tracking tools is a plus.